Move from Namecheap Private Email to Velto Mail

Why people switch from Namecheap Private Email

• The Launch plan costs about US$1.24 per month (as of October 18, 2026), billed yearly, for one mailbox. Prices are set by Namecheap and can change. A Velto mailbox renews at the price you paid.
• Velto charges per mailbox, each with 10 GB, 5 aliases and group addresses included.
• Velto stores mail on servers in Québec, Canada.

What moves

• Every message, with its folders, read and unread state, flags, original dates and attachments.
• Contacts and calendars come across as files: export them from Namecheap Private Email (contacts as a .vcf file, calendars as .ics files) and import them into your Velto address book and calendar from your phone or computer.
• Your domain stays yours. Only the mail records (MX) change.

What doesn't move

Nothing else needs to. Your domain registration, web hosting and SSL certificates stay at Namecheap; Velto replaces the mailbox only.

Mail filters, rules and signatures don't move; set them up again in Velto.

How long it takes

• A mailbox of a few GB usually copies within a few hours. Larger ones take longer, and an interrupted copy picks up where it stopped.
• A day or more ahead, lower the time-to-live (TTL) on your MX records; then point them at Velto. Velto shows the exact records and checks them.
• For 48 to 72 hours after that change, anything that still lands at Namecheap Private Email is copied across.
• You get a “migration complete” email. Then you can close your Namecheap Private Email account.

What it costs

Competitor prices as of October 18, 2026: list prices in US dollars, before taxes and promotions. Prices change, so check the provider's own site.

Founding price for the first 1,000 mailboxes; US$12 from mailbox 1,001. Your mailbox renews at the price you paid, for as long as you keep it. Billed annually.

Law firms, accountants and consultants: the Compliance plan is US$30 per mailbox per year at the founding price, US$40 public.

How to switch

1. Have your Private Email address and password ready. The IMAP server is mail.privateemail.com, port 993.
2. Add your domain to Velto, create your mailboxes, and enter the Private Email details.
3. In your Namecheap account, open your domain's settings and switch its mail settings from Private Email to custom MX records, then enter Velto's. Turn off Private Email auto-renew, and cancel only after the “migration complete” email.

Migration is self-serve: in the Velto dashboard, enter the old address and its password or app password, and the copy runs in the background while you start using Velto. Founding firms also get the founder's direct line if anything looks off.

Keep using your phone and apps

Remove the Namecheap Private Email account from your mail apps and add your Velto address and password. Thunderbird, classic Outlook and Apple Mail on a Mac find the settings on their own; on an iPhone, a one-tap setup profile adds mail, calendar and contacts; Android takes a few more taps. Calendars and contacts sync too. With two-factor on, each mail app gets its own app password from the Velto dashboard. You can also install the Velto web app on your phone.

Setup guides for every app