Terms of service
Last updated October 13, 2026
These terms are an agreement between you and DizZat Holdings ("Velto Mail", "we"), of Dieppe, New Brunswick, Canada. By creating an account or using the service, you agree to them.
The service
Velto Mail provides email hosting on domains you own or control, including mailboxes, webmail, and calendar and contact sync. Each account may have up to 20 mailboxes.
Your account
You must be at least the age of majority where you live and authorized to act for the business you sign up. You are responsible for the people you give mailboxes to, for keeping passwords secure, and for having the right to use the domains you connect.
Acceptable use
You must follow our acceptable use policy. In short: no spam, no unsolicited bulk mail, nothing illegal. We may limit, suspend or close mailboxes that break it, as described in that policy.
Pricing and billing
Mailboxes are billed yearly, in advance, in US dollars. Your price per mailbox stays the same at renewal unless we give you at least 60 days' notice of a change. Mailboxes added during the year are charged for the time remaining until your account's renewal date. Applicable taxes are added at checkout.
Cancellation and refunds
You can cancel any mailbox at any time from your dashboard. A cancelled mailbox keeps working until the end of the period you paid for. Payments are non-refundable except where the law requires otherwise.
Your data
You own the content in your mailboxes. You give us only the permissions needed to store, process and deliver it for you. You can export it at any time, including after cancelling, until the paid period ends. Our privacy policy explains how we handle it.
Availability
We work to keep the service running at all times and keep regular backups, but we cannot promise it will be uninterrupted or error-free. Planned maintenance will be announced in advance where possible.
Limitation of liability
To the extent the law allows, our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses, such as lost profits or lost business.
Changes and governing law
We will notify account holders by email of material changes to these terms at least 30 days before they take effect. These terms are governed by the laws of the Province of New Brunswick and the federal laws of Canada that apply there.